Please read information below before booking, and only book if you accept and have read Delucia Holistic policies.
Please arrive at the specified time only, call us on 07449 844 122 if you want to visit at an earlier time or you are running late. Please do not bring additional people or children to your appointment.
If you are entitled to a discount you are required to let us know prior to making your booking
Discounts are not applied to same day appointments or during the hours of 6pm - 9pm or on Sundays.
Please shower, wash or bathe within 48hrs of your massage or intimate waxing appointment
Medical conditions & Pregnancy
Please let us know of your medical condition before the appointment and please check that your GP or midwife is happy for you to proceed with massage therapy if you are pregnant, your massage therapist is trained in pregnancy massage. Pregnancy massage is suitable after the first 12 weeks of pregnancy.
Please book in for a patch test 48hrs prior to your eyebrow tint, lashlift, lash perm or eyelash extensions. You can also book in for a spray tan patch test.
Customers are sometimes required to pay a deposit via paypal (and paypal fee) when booking.
If you are coming in person please pay your deposit at least 3 days prior to your appointment.
****Please pay for your treatment in cash**** .
Cleared payment must be received before the gift certificate is sent. There is a six month expiry to all gift certificates.
If you cannot attend your appointment please let us know at the earliest opportunity by text to 07449 844 122.
In the event of a cancellation as long as we are informed 72 hours before the appointment you will be able to reschedule - you can cancel or reschedule an appointment by text to 07449 844 122. Payments will not be refunded and you will be liable for the full price of the treatment, if you fail to attend or choose to cancel an appointment without 72hrs notice.
Please arrive on time so you can enjoy your full treatment, if you arrive late to your appointment your treatment time may be shorter to accommodate the next customer.
We offer only professional and legitimate massage services, you can safely book in your granny, wife or daughter - or indeed your Grandad, husband or son. Please be aware that Delucia Holistics has a no tolerance policy with regards to inappropriate humour, behaviour, suggestions or language. In these instances the client is asked to leave immediately without a refund, and the police are informed of all incidents.